The Hosting.in.ua team provides round-the-clock support for all issues related to the services. The technical support and system administration departments perform a wide range of work, the list of which is provided below.
Technical support department
Transferring sites to Hosting.in.ua.
Installation of SSL certificates.
Assistance in issuing SSL certificates.
Assistance in restoring websites from backups created on the hosting.
Diagnosing problems with mail.
Assistance in choosing a service tariff.
Questions about the cost of services.
Questions about the affiliate program.
Help with domain and trademark registration.
Administration department
Administration of servers and networks.
Initial configuration of the OS, assistance in diagnosing the operation of the OS and networks.
Installing and updating the ISPmanager control panel.
Help with errors in the panel.
Determining the source of problems in the operation of websites.
Notifying the client about a potential vulnerability on the site.
Assistance in customizing the hosting configuration for a specific CMS.